A versatile event venue in Copenhagen
Dear exhibitor,
Welcome to Øksnehallen.
In order for us to create a great experience for you during your stay in Øksnehallen, there is some practical information we would like to share with you about our historic venue.
Øksnehallen was built in 1901 by the then city architect Ludvig Fenger. The purpose of the hall was to house slaughter cattle before slaughter in the Meatpacking District’s slaughterhouses. In 1993, the now listed hall underwent a complete renovation and transformation into an exhibition and event venue.
Today, the beautiful hall is ready to welcome guests from all over the world into the unique and historic surroundings in the heart of Copenhagen.
Access times
Access to Øksnehallen for exhibitors as well as general opening hours for the event will be available on the organizer’s website.
Contact info
If you have any questions about your stand order, the webshop or anything else, you can always get in touch with us via our contact us form.
You can write to us whether you are logged in or not, but we recommend that you are logged in first. Please note that late response times may occur during busy periods, we thank you in advance for your understanding.
Production office
The Øksnehallen production office, located near the rear entrance, will be staffed by technical personnel throughout the time exhibitors have access to Øksnehallen.
All inquiries regarding orders, freight, use of gates and technical questions should be directed to the production office.
It is possible to purchase tape, strips and technical assistance on the set-up day and rent a limited selection of stand equipment.
Shipping and freight
Øksnehallen is not able to receive and store materials for stands and exhibitors outside the agreed opening hours.
All early shipments will be refused or charged a storage fee of 950 SEK, payable at the production account before delivery.
Questions regarding shipping and freight should be directed to the organizer.
Goods may not be sent without prior agreement with Øksnehallen.
The address for delivery and collection of goods is: Øksnehallen’s back entrance, Halmtorvet 11, 1700 Copenhagen V.
Storage and storage space
Storage space can be ordered online via the webshop. Empty packaging, cardboard etc.
must not be stored on the stand for fire safety reasons.
The goods must be securely packaged and labeled with stand number, phone number and contact person.
There will only be limited access to the goods during the fair.
Please contact the production office on the day for further information.
Sold out items
Øksnehallen makes reservations for any sold out items. If an ordered item is sold out, we will do our best to find an equivalent product in quality, appearance and price.
Picking up goods after the fair
All materials and goods must be removed when Øksnehallen closes after the event.
Please refer to the organizer’s website for information on access times.
Materials left behind will be subject to a fee of DKK 3,500, which must be paid before delivery.
Parking space
Parking is prohibited in the areas around Øksnehallen.
However, loading and unloading is permitted according to current rules.
It is possible to park in DGI Byen’s parking garage, which is centrally located close to Øksnehallen with access via Ingerslevs gade, 1704 Copenhagen V. More information can be found on DGI Byen’s website: https://www.dgibyen.dk/da/praktisk-information/praktisk-information/parkering/.
Waste
On set-up and dismantling days, 600l roll containers and cardboard bins will be set up in Øksnehallen for lighter waste.
For larger pieces of waste, waste containers will be available by agreement with the organizer.
Exhibitors are responsible for keeping and leaving a tidy stand for the sake of both fire safety and guest experience.
Food and drinks in Øksnehallen
Coffee, tea, sandwiches and lunch etc. can be ordered in advance via the webshop. Alternatively, exhibitors are welcome to use Café Øksnehallen during the event if it has been agreed with the organizer that the café is open during the fair.
However, we recommend that exhibitors order food and drinks in advance in the webshop to avoid waiting time and queues.
It is not possible to purchase food and beverages in Øksnehallen outside of trade fair opening hours.
If exhibitors wish to bring their own food truck/tuc tuc, a fee must be paid to Øksnehallen.
The fee is set at DKK 5000,- ex. VAT per stand per truck. However, it is allowed to hand out tastings or samples without paying a fee, but not hot dishes, large meals or similar directly from the stand. Permitted food trucks/tuc tucs in Øksnehallen are coffee trucks, pancake trucks, juice bar, beer bar etc.
If you have any questions, you are welcome to contact Øksnehallen via the contact form prior to the fair to make an appointment.
Smoking
Smoking is not allowed in Øksnehallen.
We refer to the outdoor areas.
Wardrobe
Cloakroom facilities are available if agreed with the organizer. Inquiries about this should be directed to the organizer.
Personalized instancesthe
Øksnehallen is not liable for theft or lost items.
We refer to the organizer’s insurance.
Toilets
Women’s and men’s toilets with disabled and baby changing facilities are located near the back entrance of Øksnehallen.
Water connection
It is possible to order water connection on the webshop.
Direct drainage is not available.
Exhibitors are responsible for ensuring that our connection is suitable for the equipment they bring.
Technical assistance can be ordered on the webshop.
Cleaning and maintenance
Exhibitors are responsible for cleaning stands, podiums, showcases etc. during the fair.
If you wish to have your stand vacuumed by Øksnehallen’s cleaning staff, this service can be ordered on the webshop.
On departure, the stand must be left tidy and free of materials (see Waste above).
Complaints
If you as an exhibitor have complaints about deliveries delivered by Øksnehallen, they must be communicated in writing to fair@dgibyen.dk no later than the day after the trade fair.
If this is not done, complaints cannot be accepted.
Hotel & Spa
It is possible to book hotel rooms at DGI Byen’s hotel – CPH Hotel.
Book online here: https://www.dgibyen.dk/en/hotel-tourism/cph-hotel/online-booking/.
DGI City
Read more about DGI Byen on our website: https://www.dgibyen.dk/da/moder-konferencer/faciliteter-udstyr/oksnehallen/.
Lift or forklift rental
No vehicles other than those available in the production department may be used in Øksnehallen.
Exhibitors are therefore not allowed to use their own lifts or trucks, but can ask for assistance or order it in advance via the webshop.
It is recommended that exhibitors bring their own sack trucks or trolleys.
Øksnehallen only transports goods that are securely packaged and marked with any handling markings, e.g.
“fragile”.
Internet connection
Øksnehallen offers wireless or wired internet access.
Wired internet access can be ordered on the webshop. WiFi code can be picked up at the production office or be available on the organizer’s website and on signs in the hall.
Øksnehallen does not accept support questions regarding the use of WiFi.
Hanging and setting up brought materials
It is not allowed to mount and hang materials brought along by yourself without prior request for technical assistance.
This is due to safety and fire considerations. All items on the stand must be placed securely and without inconvenience to guests. It is not permitted to damage Øksnehallen’s floors, outer walls, exhibition walls, roof structure and other rented equipment with screws, nails, stickers, stickers etc. Likewise, nothing may be attached or stuck to the Øksnehallen drip paper walls. . Hvis ovenstående ikke bliver overholdt, vil udstiller blive faktureret direkte af Øksnehallen.
Floors
The stone floor of the Axe Hall is oiled, but can be susceptible to colored liquids, paint, oil, red wine, citrus and the like. Heavy, pointed and sharp objects will scratch the floor. Exhibitors must be careful not to damage the floor and, if necessary, provide a grease and oil absorbent surface. If you wish to display objects weighing more than 750 kg, please contact production at fair@dgibyen.dk. The only permitted double-sided tape is TESA no. 4964, which can be purchased via the webshop or at the production office during opening hours.
Alarm
In order to secure the exhibits and to ensure that visitors only have access through the main entrance of the Axe Hall, the other doors of the Axe Hall are secured with alarms. The side doors of the Axe Hall must therefore not opened – except in case of fire.
Unauthorized opening of gates will be invoiced to the exhibitor with DKK 6,500.
Load on the roof structure
Each individual tap conveyor may be loaded with a maximum of 80/160 kg with/without snow load.
Hanging of heavy objects must be done by the production department.
10 fire and safety reminders
From Central Station and the Metro Cityring, it’s a 2 min.
walk to DGI Byen and 7 min.
walk to Øksnehallen.
